IS&T Help Desk

IS&T Help Desk

Contacting IS&T



WORKING WITH EASY

Welcome! This page will help you learn to navigate and use CSU's Easy service system. Just remember:

  • Login is required to use Easy including the Knowledgebase.
  • In most cases, when working with Easy forms, your data will be filled in for you.
  • Be sure to look for any sections with a red asterisk as these fields must be filled in.
HELP DESK KNOWLEDGE
Your #1 resource for assistance with any computer-related request or problem. Have questions about IS&T processes, procedures or general information?
  • Call the Help Desk at (216) 687-5050
  • Walk-in for PC Service: Mobile Campus, SC128

Click the Knowledge button to view the Easy Knowledge Base

Or click here.

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COMPUTER PURCHASE REQUEST HELP
Using the CSU PC Procurement Program, you'll be able to purchase a PC or laptop. Easy is the name for our Service Request, Problem Reporting system.
  • Visit?Easy Service
  • Under?Orders & Requests?click?PC Purchasing
Need to check order status?

?For more information:

Click to get help from IS&T

Learn more about the?Easy system

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XEROX ADD, CHANGE, DELETE UPDATE TELEPHONE DIRECTORY
Our campus-wide effort to provide efficient, quality printing in a cost-effective, environmentally sustainable way. IS&T can help you with certain changes to your phone.

Need to move, add, change or remove a printer in your area?

Visit the?Managed Print Services page?for more information.

  • Under?Orders & Requests?click?Telephone Directory Updates

Visit the Orders and Requests section of Easy Help

Please note: Read the?Easy Knowledge article?(login required) to learn about changing your demographic information

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